Credit Card Customer Care   Customer Care
Personal Loans help line
Debit Card Help Center

At ICICI Direct, we provide you with easy access to information, services, as well as the means to redress your grievances. Our endeavour is to provide with first contact resolution to your satisfaction. However in case you are not satisfied with our response, please follow the steps given below.

Call our Customer Care Numbers.

Click here for online submission of your grievance.
NRI Customers can write to

If the resolution you receive does not meet your expectations, please forward the details to

If you are still not satisfied with the resolution you receive, please write to

Please ensure that you provide us with the following details:
  • Full name
  • Account details, if you are an customer
  • Contact information ( Telephone number and address)
  • A clear description of the problem.