ICICIdirect.com is committed to the security of your account. The website uses two level of securities : Secure Socket Layers (SSL) and 128 bit encryption technology to provide you the higher commercial available security standard. This is a worldwide standard of security adopted by all international online trading sites. SSL is a method of sending private documents through the internet by using a private key to secure messages. Data encryption methods are used to achieve data security. In addition you require 2 factor authentication, including your password, to login. Kindly note the following with respect to the password policy.

• You will have to change your password compulsorily every 90 calendar days.
• On login after the 90th day from your previous change of password, you will be taken to the "Change Password" screen.
• The New password cannot be the same as the immediate previous password.
• The password cannot be the same as your User ID.
• The password will have to be alphanumeric, and preferably with one special character.
• Special characters that can be used are ! @ # $ % ^ & * ( ).
• Your password must have minimum 8 characters and not more than 12 characters.
• The password should not be shared with anyone. ICICI Securities shall not be responsible for misuse of your account arising from any wrong ,inadvertent or other kind of disclosure of such details by you.

To change your trading password, log in to the Customer Service page of ICICIdirect.com and click CHANGE PASSWORD in the Profile section.

If you enter an erroneous password on three consecutive occasions, your account will get locked. To unlock your account, please visit the Customer Service section or Click here to unlock your account .

In case you forget your ICICIdirect.com Password, you can apply for a new trading password online on the Customer Service section or Click here to apply for a new password.

ICICIdirect.com has implemented the above password policy with effect from January 3, 2013 .

For queries and clarifications, please write to or call us and we will be glad to be of assistance to you.

Regards,
Customer Service
ICICIdirect.com