As per SEBI Circular CIR/MIRSD/15/2011 dated August 2, 2011 and NSE Circular NSE/INSP/32741 dated May 31, 2016, customers are required to (a) provide relationship in case of common email id or mobile number used in multiple accounts and/or (b) give a declaration that customer does not have email id/mobile where customer has not provided the same. In accordance with the said NSE Circular, your account is temporarily deactivated as you have EITHER not declared relationship for common mobile/ email id OR not provided email id/mobile with the required declaration. Kindly select the relationship with the person to whom the registered email id / mobile number belongs (if common email id/mobile) or update your email id / mobile in order to activate your account. Kindly visit www.icicidirect.com to update details.